Go to Preferences in Safari and select Advanced. Click on Change Settings next to Proxies. Are you using Safari? Try downloading and installing Firefox instead. Hi, there is no Auto Proxy Discovery option under my Proxies. Lilyanne, Try the solutions suggested in the comments below. It is important all traces of Silverlight are removed from your Mac before reinstalling. In particular, make sure that the following are definitely removed:.
I did as you said by searching for the above documents and extensions, and used App Cleaner to remove the app.
How to Play Microsoft Silverlight Videos on a Mac
Reinstalled, restarted the computer, and still get the same error. I mean, i does, but when I go back to the main menu it gets automatically deselected. I get black page, no control players. It is strongly advised that to help Netflix run properly on your Mac, you upgrade to at least OS X You may find this fixes the problems you are having anyway because OS X There are not extensions blocking Silverlight because the two I have were disabled.
Make sure that Auto-Detect is selected and click OK. Restart Firefox if necessary and let me know if it works. Krystal, Can you give us a bit more information. What exactly are you seeing when you try to play Netflix films on your Mac? Which browser are you using? I am using Safari browser on a Macbook Pro computer. I just recently installed updates and prior to that it had been working just fine. The message that I receive from Netflix is that I need to download silverlight which I already have. Hi Krystal, Are you sure that the Silverlight plugin is activated in Safari?
Go to Preferences, Extensions and check that Silverlight is enabled. I am currently using Mac OSX Can you tell me what might be wrong? Hi Ronald, First I would try using a different browser such as Firefox or Chrome and see if it works better. Second, I would test the speed of your broadband connection and see if it is fast enough to stream HD smoothly. Let me know if you need help with any of these. Is there something I should be aware of that took place within the last few days concerning Apple users?
Any would be greatly appreciated! Hi Jay, What exactly happens when you try to access Netflix? Do you see a black screen for example?
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Which browser are you using and are you sure that the Silverlight add-on needed to play Netflix is activated and up to date? My status bar freezes for an extended amount of time before entering the Netflix home page. Once there, I log on…and nothing. According to my Plug-ins list I am up to date with Silverlight. I would suggest trying another browser before going any further. Try installing Firefox or Chrome and see if you have the same problem. Let us know what happens. I am having the same problem and I tried it on Firefox and Chrome and the same things happen.
I was recently enjoying Netflix on my Macbook Air, Any thoughts? You need to make sure you are downloading the official Microsoft version of Silverlight. Hi Katelyn, Which browser are you using? First you should try using a different one such as Firefox and see if the same thing happens. I also have this problem, and have tried everything to fix it. I even spent 2 hours on the phone with Netflix customer support. There is no version of Silverlight that supports older Macs.
I am experiencing the same problem as Jesse on Netflix, i. Have tried on Firefox, Safari and Chrome but nothing works. Delete any Silverlight files you see and Empty Trash. Close all web browsers and re-open them. Reinstall Silverlight and it should work. I have followed all these steps many times. Will this have anything to do with the recent data migration from my old MBP late version? It may be. Old: Mid , OS X It sits and is trying to load and then shows me an error.
None of this helped. Danielle, Sorry to hear that. It is very important that you make sure all Silverlight files are deleted from your Library and System folders before reinstalling Silverlight.
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Empty Trash and reinstall Silverlight. Let us know if it helps.
Hi, I have the same problem. Any other page loads on my macbook pro besides Netflix. As soon as I type in the Netflix. Google Chrome could not connect to movies. What else can I do? Hi Rachel, It may be a problem with the way Chrome connects to the net and fetches pages. Try going into settings in the top right corner of Chrome, click on Settings, then click Show Advanced Settings at the bottom of the page.
Close Chrome, restart and see if it works. I tried it. All it did was make the loading of any pages very slow and Netflix. Go to your WiFi in the menu bar, select Open Network Preferences, click Advanced and try adjusting some of the settings. Try removing and re-adding your WiFi network for example and also try connecting with an Ethernet cable to your router. I have the exact same issue.
Add Microsoft Silverlight to Google Chrome for Mac - Cправка - Google Chrome
I am not able to open Netflix on any browser. My other devices are able to connect with it. Netflix works on my Mac on different networks. My ISP restarted the network from their side but still Netflix will not load. Everything else works fine. Have you tried all of the steps in the post above plus the advice given in the comments? If so, what version of Mac OS X are you using?
Youtube et al work perfectly fine. Have you got any ad-blocking add-ons installed on your browsers? If so, try disabling them. You need to delete your PlayReady folder in your Microsoft folder. Go to Finder the smiley icon on the far left corner of your Dock , click Go in the Menu at the top of your screen, hold down the Alt key and click on the Library option which appears. Restart your browser and it should work.
Hey there! I have tried running the DRM Test after reinstalling everything plug-ins are enabled in Firefox, and Safari, and pop-ups are not blocked, and I have no other software or plug ins that block things and the DRM Test will not play on either browser. I keep getting error N there is a problem playing DRM content on my machine. I am at a breaking point! What should I do? Are you sure you are looking in the right folder i.
If you are, try creating a blank folder called PlayReady and let us know if it works. I deleted all silverlight plug in files you listed. I used Apple Cleaner to do it. I also uninstalled Firefox and reinstalled and then installed Silverlight and still not working for Netflix streaming. Restarted browser, closed out browsers etc.
I restarted my computer and then I was able to empty the trash. Hi Wendy, Sorry for the long delay but I missed this comment. You are running them directly from the DMG files that you originally downloaded which is like running them from their own separate mini hard drive. I run mac os I cannot run chrome or firefox on my os because they no longer have browsers supported by my os. Any ideas on what to do? Try using Netflix in that instead. Hi Heath, Thanks for sharing your solution.
Still not playing on Netflix. Hi Phee, Close your browser, uninstall Silverlight and then make sure that the following files are definitely deleted:. You know, none of theses suggestions worked, and I was unable to use netflix at all until recently. Check out this tutorial:. The real trick was to delete the Playready folders in the Library in both my user folder, and the general HD. Netflix worked. Hopes this helps someone!!! I was at my wits end! Videos run on Netflix fine, but with very quiet audio even with both internal speakers and Silverlight controls turned up to max. Softer dialogue is almost inaudible.
Quit all open browsers — including this window! You may want to print the following steps. Click the Finder icon in your Dock. In the menu bar at the top of the screen, select Go. Hold down the Option key on your keyboard and select Library. Note: If Library is not listed, select Home and open the Library folder. Open the Application Support folder. Open the Microsoft folder. Open the Silverlight folder. Drag the is folder to the Trash. Open a web browser and play your movie or TV show again.
What is Microsoft Silverlight? Here’s everything you need to know
AudioHijack Pro is one of the best tools for this. Firefox, Safari, and Chrome. On all of them i get a black screen that says i need to turn off private browsing which i have done and it still will not work. I followed all the steps above and still no luck. Please help. Very helpful! The Silverlight plug-in was disabled and I would not have otherwise known how to enable it. Thank you. All I had to do was activate Silverlight as you lined out. When I try to go to the microsoft webpage to download silverlight it just says no data received.
In fact no microsoft pages will open. Can you please help me? Thank you! It sounds like something is configured badly with your internet connection. My machine has 2GB of Ram but continues to freeze after about 30 min of watching a movie. I have cannot find the issue and i am considering buying another machine maybe back to PC. Do i not have enough Ram becuase i would think 2GB would suffice. Mike, Try changing browsers first and see if it helps. First sign is the video starts to look like its going into slow motion then the video and audio become out of sync, within seconds it becomes unwatchable.
I was convinced it was a corrupt file either in the OS or Silverlight but you would think after doing a full format and reinstall that would have fixed it. Then reinstall Silverlight and it should work properly on your Mac. I was having the same problem until yesterday. After unchecking the check box, I restarted Safari.
The problem went away. I hope this helps somebody out there because it has been very frustrating for me. Hello, I am in the middle of trying to install it and it asks for a password to allow it. Thank You. Tara, I presume your Mac is asking you for your Mac admin password which you would have created when you first setup your Mac.
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Penny, If you are using OS X But if you are using OS X Shutdown your Mac. You should see a black screen with white writing. A list of authorised users on the Mac will appear. Hit Enter. Restart your Mac normally and use the new password to login. My netflix was working fine on my computer this morning and now I am having the error. I am using Chrome and OS X I completely uninstalled Silverlight and emptied the Trash numerous times but I continue to get the error.
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The best answers are voted up and rise to the top. Home Questions Tags Users Unanswered. Asked 11 months ago. Active 9 months ago. Viewed 32k times. Passe Passe 1 1 gold badge 1 1 silver badge 6 6 bronze badges. I would remove the version that is currently installed and then go to microsoft. If that does not work then MS needs to update Silverlight to work with the new browser.
Nothing you can do except use a different browser in that case. No, there is no way to make the current version of the Silverlight plugin work with Safari This means that you must use an unsupported browser, with all the risks that entails. I had the same problem. A long time ago I used a Browser from Germany called iCab. Webadress: www. Hunter Hunter 21 1 1 bronze badge. The original question doesn't seem to be asking about Netflix, since they said they were trying to watch a live sporting event.
With that being said, you're looking at the requirements for the HTML5 player instead of Silverlight, which likely explains why it's working for you. Louis Silva Louis Silva 21 1 1 bronze badge. Install icab browser on mac and it work fine For Downloadin SIlverlight based application If you have upgraded you safari browser to Opera browser works just fine as well.
I got the browser SeaMonkey and Microsoft Silverlight 5 worked on there. Micah Ludwick Micah Ludwick 1. Featured on Meta.